Flat c/ Jacuzzi Alto Padrão - LikeHome Hospedagens

RESERVATION PROCEDURE: After confirming the reservation, the host will request a photo of your ID (front and back) or driver's license, along with a selfie, one day before check-in. The same procedure will be required for each guest. This is our security standard to ensure peace of mind for both you and us. CHECK-IN AND CHECK-OUT TIMES: Check-in: from 3:00 PM. Check-out: by 12:00 PM. The period between 12:00 PM and 3:00 PM is reserved for cleaning and preparing the apartment for the next guest. To request an early check-in, contact the property manager to check availability. We value your safety, transparency, and comfort during your stay. ACCOMMODATION INFORMATION: NO SMOKING IN THE ACCOMMODATION AND COMMON AREAS. PETS ARE NOT ALLOWED. ATTENTION: Automatic reservations are only accepted until 9:00 PM. After this time, availability will be checked by the team (Customer service hours: 9:00 AM to 9:00 PM). We do not accept reservations after this time. If there is a possibility of acceptance, we will notify you in advance through the message box. Check-in during the early morning or morning hours: If necessary, you must also book the previous day.

APARTMENT RULES

Damages and Penalties: In case of any damage, the replacement cost of the damaged item will be charged. Do not use body or face towels as floor cloths. A R$100.00 fine will be charged per damaged item, including stained sheets.

ACCOMMODATION:

Comfortable for 2 people.

This is a self-contained unit and not a hotel, therefore breakfast is NOT included in the daily rate.

IMPORTANT INFORMATION:

CANCELLATION AND REFUND POLICY

Cancellations requested 30 days or more before check-in: 100% refund.

Cancellations requested 15 to 29 days before check-in: 50% refund.

Cancellations requested less than 15 days before check-in or on the day of check-in: no refund.

POOL:

Located on the 1st floor.

Operating hours: 6 a.m. to 10 p.m.

Currently, there are no scheduled maintenance days for the pool.

Lost access TAG/KEY: A R$50.00 fine will be charged in case of lost access tag/key, as we must call a locksmith and/or acquire a new one.

By booking, you will have access to the building’s common areas:

Pool, Gym, Coworking (with prior scheduling at reception), Lounge, Kids' Area, and Rooftop – offering leisure and well-being options for all tastes.

LINEN:

Includes: 1 fitted sheet, 1 top sheet, pillowcases, bath towels according to the number of guests in the reservation, and 1 face towel in the bathroom.

A R$100.00 fine will be charged per item for misuse of bath towels.

ADDITIONAL INFORMATION:

Cleaning and linen change are done only once, at check-in.

Access to Gym and Pool as common areas.

Report any cleaning issues immediately.

Visitors are NOT allowed.

Use the service elevator for wet clothes and luggage.

PROHIBITED:

Drying items on the window.

Throwing trash out of windows, balconies, or common areas.

NIGHTLY RATES:

Rates vary according to demand.

PARKING:

Rotating spots, subject to availability.

Please don't hesitate to contact us to confirm your reservation.

Our customer service is available both in-person and remotely from 9:00 AM to 9:00 PM.

You can send us a message via WhatsApp at (83) 99608-0302, and we will be happy to assist you with any questions or additional information you may need.

We are here to ensure that your experience is the best possible!

Sincerely,

LikeHome Management and Hospitality.